Your questions, our answers

Cielo 1914 is a historic jewellery and watch house at Piazza del Duomo 19, in Milan, directly on the cathedral square, a one-minute walk from the Duomo. Family-run since 1914, it offers luxury watches, fine jewellery and bespoke creations, with tax free service for visitors from outside the EU.

Cielo 1914 stands on Piazza del Duomo itself, at number 19, about 90 metres from the cathedral steps. If you are visiting the Duomo or the Galleria Vittorio Emanuele II, the boutique is a 1/2 minute walk away.

Yes. Visitors who permanently reside outside the European Union can reclaim Italian VAT (22%) on purchases over €70.01 made in a single shop on the same day, provided the goods are exported outside the EU within three months. After fees, the refund is typically 11/15% of the purchase price, meaningful on a luxury watch.

The standard VAT rate in Italy is 22%. Non-EU tourists generally receive a net refund of around 11/15% of the purchase price, once the operator's commission is deducted. On a high-value watch this can amount to several hundred euros or more.

Cielo 1914 has operated in Milan since 1914 and is recognised by the City of Milan as a 'Bottega Storica' (Historic Shop). The family business has been run by successive generations of the Cielo family from its home at Piazza del Duomo 19.

Yes. Cielo 1914 ships within Italy, across the European Union and internationally through the online boutique, with secure checkout in euros. For bespoke creations you can request an online consultation and complete the piece together with the atelier.

Cielo 1914 carries luxury watches including Tudor, Chanel, Longines and Venezianico, alongside its own fine jewellery, rings, necklaces, bracelets and earrings, and the "Crea il tuo" (Create Yours) bespoke service. The selection changes over time; write to info@cielo.it to confirm current availability.